IVR System for Patient Information

Our IVRS would help you take control of your decision making by using electronic patient diaries as a tool for collection of initial study data. By the time you have enough data, you may have missed opportunities to make pivotal study decisions.

Klewards' IVR patient diaries would eliminate all your needs to copiously write paper diaries and provide elaborate explanations of real data in real-time. Our IVR system would enable you to record daily symptom information about your patients in as comprehensive manner as possible.

Electronic collection of patient diaries through our IVR services also affords the sponsor with a number of advantages over paper diaries. Some of the benefits of utilizing Klewards' IVRS patient diary system are:

• Minimization of inconvenience:
  The patients who participate in the trial would have an access to the trial system at any time that suits them best. This would minimize difficulty to the patients.
• Assistance to clinicians through reports:
  IVR Developments' IVR services provides timely reports of symptoms recorded by patients to the clinicians. This frees the clinicians to manage patients that require more support in time.
• Real time reporting capabilities:
  A free call number is given to the patient through this service, thereby enabling them to attain support through daily reminders in the form of an SMS alert or an outbound telephone call.
• Increase in Accuracy Level:
  Administering patient diaries via our IVR would definitely prove to be an accurate and efficient way to gather periodic data from various subjects.
• Increase in Adherence:
  Our IVR electronic diaries have shown a whopping 90% compliance rate as compared to a mere 50% that is provided by paper diaries.
• Correct entry of date and time:
  All the entries registered in our IVR System are date and time stamped. This helps in avoiding faked adherence. This is because, electronic diaries cannot be filled out retrospectively, without any reason.

The Phone and Web interface of our IVR System makes the multilingual capabilities of the service even more attractive to clinicians. With absolutely no software and hardware support issues our IVR keeps the data secure. All these features and much more is what makes Klewards' IVRS easy to use and automated to make it useful for both the patients as well as doctors.